Team Leader - LSC

Job reference: 136133BR Previous
Location: Store Service Centre, Nottingham
Function area: Warehousing
Shift pattern: Full-time
Contract type: Fixed Term
Hours per week: Over 35 hours per week
Supply Chain Logistics is an integral part of the Boots business ensuring that the right products appear on the right shelves at the right time. Our fast moving consumer goods environment is efficient, modern, and supports the Retail and Pharmacy business to UK stores and Boots International. There are a variety of operations providing service to multiple customers across the Alliance Boots group via automated and non-automated environments.

An exciting opportunity has arisen for a Team Manager within our Stores Service Centre (SSC). The purpose of this role is to lead and motivate a team of warehouse leaders and colleagues based in our Nottingham facility with a focus on maximising individual performance and ensuring our stores have the right stock, in the right place at the right time. This is achieved through effective and accurate receiving, repacking, picking and despatching of stock and in addition, creating a positive, can do culture.

Key responsibilities:

• Customer focus that makes sure that we deliver the right products, to the right place at the right time achieved through accurate receiving, packing and despatching of stock at pace.
• Create a positive ‘can do’ culture.
• Pre-empt any problems and take the appropriate action to deal with them.
• Lead & motivate a team of operators.
• Maximise individuals’ performance through coaching.
• Ensure that team members meet performance standards for quality, productivity, performance & attendance.
• Deliver budgeted rates of production.
• Ensure the team are kept engaged through effective communication & the delivery of team briefings.
• Collate data for your team on agreed KPIs.
• Ensure operational compliance with all regulatory requirements, e.g. Health & Safety, security, product safety, maintenance, cleaning.
• Ensure that workflow is consistent during break times.
• Maintain an effective handover from the off going shift & the preparation & delivery of pre-shift briefings.

A bit about you...

• Ideally you will have experience of leading and motivating an operational team.
• You can demonstrate that you have developed yourself as well as other colleagues.
• You have managed performance and achieved fantastic results.
• Able to confidently lead & motivate a team.
• A self-starter who is calm under pressure
• Able to look & think ahead & doesn’t ignore problems.
• Owns issues & doesn’t leave them for others to resolve.
• Results & service driven.
• An ambassador for the warehouse.

A bit about us…

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UK's leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting

What we can offer you:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you have any questions or queries regarding this vacancy, please contact