Change Manager

Job reference: 135140BR Close
Location: Nottingham Support Office
Function area: E-Commerce
Shift pattern: Full-time
Contract type: Fixed Term
Hours per week: Over 35 hours per week
This Change Manager role isn’t an IT or Programme Manager role, but one that focuses on leading our people through a multi-dimensional change to ensure a smooth transition. You will join a dedicated project team to design and deliver a strategic business systems implementation for Global Brands. You will lead the business change activities to implement and embed the future business process and systems for managing product data across 10,000 beauty products that are developed and sold globally.

Key Responsibilities
• Developing, agreeing and implementing a change plan for the programme, you will bring together change activities, communication, engagement and training. You will identify the critical success factors to measure change effectiveness and adoption and monitor and report these to the programme.
• You will use highly developed interpersonal skills to establish a network of cross functional stakeholders, from system users to senior leaders across operations, marketing and finance, in UK, US and Asia. By exploring current challenges and future opportunities, you will identify the key process, behavioural and cultural shifts required to achieve ambitious, lasting business change across a complex global business.
• Bringing best practice tools and techniques, you will upskill relevant programme and business leads to enable them to set-up and execute change brilliantly. You will bring a structured methodology for strategic change management, that will fit within the wider programme governance for systems delivery.
• Drawing on the support of stakeholders across the business, you will plan and execute the business change activities required to embed the new processes, including internal and external communication, functional readiness, end-user training and post-live user support. Your role is key to ensuring a successful business transition and sustainable change.

A bit about you…
• You will have significant experience of delivering successful business change activities, including those associated with IT system implementation.
• Experience in a leadership role managing matrix teams within a wider programme to achieve stretching business objectives.
• Advanced change management skills, to Practitioner level (or equivalent).
• Excellent internal and external stakeholder management, engaging, influencing and holding to account at all levels in a global context.

A bit about us…
At Walgreens Boots Alliance – Global Brands, we believe in being PIONEERING, INSPIRATIONAL and CONNECTING with people. Our market leading brands such as No7, Liz Earle, Soap&Glory and YourGoodSkin touch the lives of millions all over the world. We put the consumer at the heart of everything we do using real time insights to activate brands and products on a global scale. With a passionate and innovative approach to Beauty and Healthcare, we are shaping the future of health and wellbeing for everyone. We are part of Walgreens Boots Alliance, a global leader in pharmacy-led retail with more than 18,500 stores globally, helping people live happier and healthier lives.

What we can offer you:
We offer the chance to work in a consumer led environment with the chance to make an impact on a global scale. With a truly entrepreneurial mind-set, we recognise the importance of a diverse workforce who work collaboratively with shared values and ambition. We invest in our people by challenging you and developing you, and provide a great local reward scheme including:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

If you have any queries regarding this vacancy – please contact

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. To learn more about our functions, explore our brands and find opportunities all over the globe please visit: