Scrum Master, Marketing - Boots UK

Job reference: 128360BR Previous
Location: Nottingham Support Office
Function area: Marketing and Brand
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Facilitates the zonal squads within the marketing communications team, ensuring the team are living the agile principles: following, monitoring and improving agreed processes and tools. Removes obstacles preventing the squads from delivering work effectively and protects the team from outside interruptions.

Key Responsibilities:

• Standups: Organise and facilitates the agile daily stand-up meetings. Plans and facilitates other project meetings as required, including demos and updates.
• Sprint reviews: Empowers team to become self-organized to consistently deliver on their sprint commitments.
• Adoption of best practices – Ensure the squads enthusiastically apply core agile principles of collaboration, prioritization, accountability, and visibility.
• Impediment removal - Supports squad to detect and remove barriers that prevent it from delivering features to customers & stakeholders.
• Agile - Awareness of squad philosophy, rules, practices, and other frameworks.
• Process ownership: Collaborate with stakeholders to ensure delivery teams practice Agile framework
• Metrics/reports - Build and evolve appropriate metrics to sustain continuous improvement to get the best out of each team. Report progress, team status, and issues across the board.
• Transparency -Communicate development status to sponsors, participants, management, and teams. Shares weekly or bi-weekly reports to ensure everyone understands the current state.
• Quality -Safeguard observance of quality standards and project deliverables.

Your experience:

• Customer understanding and KPI measurement
• Effective senior stakeholder management with the ability to influence at all levels
• Teamwork – works well with others and actively contributes towards team objectives
• Communication & Impact – strong verbal and written communication, robust interaction with internal stakeholders and other members of the team
• Productivity, Drive & Achievement – proactive approach, gets things done, demonstrates accountability and ownership, prioritises own workload
• Powerful Communicator – The Scrum Master needs to be very specific and clear on the communication they have with the team and with stakeholders. They must be aware of the right channels and when to use them. They should know how to influence teams for better results.
• Inspires Ownership – A good Scrum Master helps the team to understand Agile principles and why the team can gain better results through the adoption of ownership. They help the team to take ownership of their tasks, their task board, process, and even small failures.
• Read the Room – The Scrum Master should be able to understand and sense the temperature of the room. They should know when conflict is cropping up and how to deal with it smartly. This helps to build a culture of trust and transparency amongst the teams.
• Impartial – The Scrum Master can become a star leader if they are neutral towards any situation or the individual. They focus on the problem rather on the individual. They know every individual is good and has the right intentions, it is just the situations that alter the way the team behaves. This not only helps in creating a rapport, but also gives one the satisfaction of doing the right thing.

A bit about the team:

Work right at the heart of the business and join us on the exciting journey we’re on. Be involved in a variety of projects – working with great people and brilliant brands. Fast paced and extremely passionate, our Marketing team drive our success and keep our customers coming back for more, through inspiring and innovative communications. Promoting our latest products, delivering great offers that make our customers feel good and inspiring our colleagues.

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting

What we can offer you:

• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce.