Senior Personalisation and Customer Data Engineer

Job reference: 127905BR Previous
Location: Nottingham Support Office
Function area: Insight and Analytics
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Senior Personalisation and Customer Data Engineer

Role overview

The role of the Personalisation and Customer Data Science team is to develop customer focused digital personalisation activity, deploying innovative techniques and designing test and learn programmes supporting our commitment to improve the lives of our customers and patients. This new role is a fundamental part of the team to help build automated processes to improve our productivity and processes to drive customer revenue and increase efficiency.
Function overview

The Data & AI Team, shortlisted for the ‘Best Analytics Team’ DataIQ Award 2019, is an industry acclaimed data science team within the Walgreens Boots Alliance group. Our team provides globally scalable solutions for complex and diverse business problems and supports data-driven decision making across our global businesses.Our ethos is simple, provide the scope, resource and autonomy for talented people to allow them to do what they do best - create amazing analysis, data products and services. We’re looking for talented Data Engineers to join our growing team of Data Scientists and Engineers. People who are innovative problem solvers, are comfortable working both independently and within a team, willing to take on a high level of ownership and who relish a big challenge.Successful candidates will bring strong technical and investigative abilities and a passion for delivering results for customers - internal and external. So, if you are passionate about working with data to solve business problems and excited by the idea of joining a trend-setting analytical team, we’d love to hear from you.
Key Responsibilities:
You can expect to be involved in the following:
• By understanding the work the team does, you will be identifying, designing, and implementing new data products and process improvements: automating manual processes, optimising data delivery, re-designing infrastructure for greater scalability, etc.
• Develops software that processes, stores and serves data for use by others.
• Develops large scale data structures and pipelines to organize, collect and standardize data that helps generate insights and addresses reporting needs.
• Writes ETL (Extract / Transform / Load) processes, designs database systems and develops tools for real-time and offline analytic processing.
• Develops and maintains optimal data pipelines into the advanced analytics platform, including design of data flows, procedures, and schedules. Ensures that optimal data pipelines are scalable, repeatable and secure.
• Troubleshoots software and processes for data consistency and integrity. Integrates data from a variety of sources, assuring that they adhere to data quality and accessibility standards.
• Anticipates and prevents problems and roadblocks before they occur.
• Interacts with internal and external peers and managers to exchange complex information related to areas of specialization.
• Collaborate with data scientists to prepare data for model development
A bit about you:

We are looking for someone who combine a passion for understanding customers and patients, independent thinking with problem-solving skills, work well in a team and have a flexible and agile approach to work.
Skills and Experience
• Bachelor's degree in Computer Science, or related technical or numerate discipline would be beneficial to this role
• Advanced knowledge and experience in data engineering
• Deep knowledge of SQL
• Advanced experience with REST API development
• A history of delivering React/Node applications within a technical environment.
• Experience developing and delivering big data applications within Microsoft Azure using languages such as Python, Scala and SQL.
• Experience establishing and maintaining key relationships with internal (peers, business partners and leadership) and external (business community, clients and vendors) within a matrix organization to ensure quality standards for service.
• Experience diagnosing, isolating, and resolving complex business issues and recommending and implementing strategies to resolve problems.
• Experience presenting to all levels of an organization
• Strong project management and organizational skills
Desirable Experience:
• Demonstrable record of delivering results in a dynamic, fast paced environment – dealing well with ambiguity and an expertise in prioritization of needs
• Experience of working within a DevOps and/or Agile environment
• Experience with messaging systems such as Kafka or Azure Event Hubs
What we can offer you:
Joining the Data and AI team means entering a world of freedom, support and possibilities where you are encouraged to think bigger, be bolder and try new things. We offer you the opportunity to be part of something ambitious, to have a global impact and many opportunities to develop your career.• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship
Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!
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