Stores Operations Support Specialist

Job reference: 127744BR Previous
Location: Central England
Function area: Retail Management
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week

The Store Operations Support Specialist works with the SOS Manager in their region to support stores to deliver a world class operation for our customers, ensuring all stores are demonstrating excellent brand standards.

The key accountabilities are audit, loss, health and safety and model day processes across their region as well as leading new initiatives.

Results are delivered through the interpretation of MI reports to give insights and trends.

They will lead performance improvement through effectively challenging stakeholders, developing capability and holding the tension to support stores to deliver the store operations agenda.

Key Responsibilities

• Works in partnership with the Central Operations functions to drive operational improvements in all stores in their Region.
• Works in partnership with the Audit team to ensure all stores are safe and legal
• Works in partnership with the Safety & Environment team to respond to accident investigations and Food Hygiene visits
• Works in partnership with the loss function to respond appropriately to all incidents and investigations
• Undertakes investigations into dishonest colleagues in stores, including formal interviewing of colleagues and contractors

A bit about you…

• Store Teams, Store Managers & Area Managers.
• Central Operations leadership team
• Support Office Functions including Safety & Environment, Property, Audit, IT
• External agencies including the Police, Health and Safety, Food Standards, local authorities
• Strong leadership skills and experience

What we can offer you:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!

If you have any questions or queries regarding this vacancy please contact