Pharmacy, Delivery ___ Collection Manager

Job reference: 127651BR Previous
Location: Manchester, Trafford Retail Park
Function area: Pharmacy Distribution
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week
Pharmacy, Collection & Delivery Manager
​Stockport and Manchester region

What’s it like to work in Pharmacy, Deliver & Collect (PDC)

The Pharmacy Delivery and Collection Service (PDC) has been developed to provide a caring, consistent, efficient, and professional service across the UK. We currently deliver to Care Homes, patients who are housebound, our own pharmacies and care home rooms as well as collecting prescriptions from doctors' surgeries.Teams of drivers are based at hubs and satellite locations, and are profiled to meet the dynamic demands of the service. Boots PDC not only ensures safe and accurate hand-over of medicines and prescriptions but deliver legendary customer care and a consistently high level of service to our most valuable and vulnerable customers, enabling us to continue our journey to become the world’s best pharmacy led business.This role operates regionally and reports into an Operations Manager.
All about the role

Accountable for leading a team of PDC drivers, which may be based over a number of locations within the delivery area and may also manage one or more Team Co-ordinators.
• To lead the team and operation and may be required to drive as the business demands
• Motivates, develops and coaches their team , setting performance standards and holding individuals to account against these.
• Accountable for delivering outstanding customer care to all PDC customers.
• Drives the service to be efficient, flexible and reliable.
• Builds great relationships with key stakeholders.
• Delivers excellence in all processes, including Health and safety, operational compliance, vehicle management and KPI reporting.
• Acts as an Ambassador for Boots and PDC at all time

​What are we looking for?

• Experience of leading large teams is essential
• You must be confident and able to communcate to all levels, inlcuding senior management and director
The ideal candidate will have great people management skills with an ability to effectively lead and influence a team who work remotely.
• The ability to balance good communication skills as well as engage and motivate is essential.
• We would look for you to build constructive and productive relationships with a range of stakeholders and be able to work under pressure, manage competing demands and respond quickly and calmly in a crisis.
• The role is challenging at times so solid planning and organising skills with good attention to detail is an advantage.
• You will demonstrate good knowledge of systems and process and be able to communicate these to others.

A bit about us…

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting
What we can offer you:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave
• Annual discretionary bonus plan
• Market leading staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardshipDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.
If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!
If you have any questions or queries regarding this vacancy please contact