Business Analyst

Job reference: 127167BR Previous
Location: Nottingham Support Office
Function area: IT
Shift pattern: Full-time
Contract type: Permanent
Hours per week: Over 35 hours per week

As a Business Analyst at Boots, you will support the Technical Product Manager to engage with business functions in order to understand their strategy and business plans and to formulate product roadmaps.

You will develop the requirements/backlog for each project initially at high/epic level and then drill down into detailed requirements/user stories to enable the project team to develop solutions.

Key Responsibilities

• Planning - Support the Product Manager to develop product roadmaps which deliver the IT solutions to support the business strategy and plans for the next 1 and 3 years
• Business engagement and change - Manage and maintain relationships with agreed stakeholders (both business and technical) to shape, influence and inform project direction
• Identifying and capturing requirements - Work with business and IT stakeholders (Technical Product Managers, Sponsors, SME’s Architecture, Service etc.) to define and capture the backlog of high level requirements/epics, including functional, non-functional and IT operational (Service) requirements for the project
• Managing requirements through the project lifecycle – Ensure requirements are documented, of high quality and sufficient for development teams to understand. This will sometimes mean maintaining a product backlog and ensuring it is prioritised accordingly while working with a Product Manager on the next items from their roadmap.
• Process and quality - Follow the Boots IT project delivery methodology and processes consistently, identifying issues and opportunities to promote continuous improvement of the delivery processes

A bit about you…

• Extensive knowledge of business analysis techniques
• Experience of influencing stakeholders on the options, scope and solutions for proposed initiatives
• Good stakeholder management and communication skills
• Experience of working in a SAFe/Agile environment
• Experience of working with development teams

A bit about us...

IT is at the centre of what we do.

This is retail IT for the real world, you’re so close to your customers in all ways – in store, online and internally.

You can get involved with all the different areas of our business, working on projects that make a real difference – from our hugely successful Boots App to our world-class warehousing system.

We place so much value on our IT team – if you want to build a career that will keep developing with your skills, there’s no better place to do it.

Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting

What we can offer you:

• Competitive Salary
• 25 days annual leave, plus statutory bank holidays
• Annual discretionary bonus plan
• Generous staff discount scheme including Boots Opticians - frames and contact lenses
• Competitive company pension scheme
• Flexible benefits scheme available ranging from private medical insurance, holiday buying, cycle to work scheme and many more
• Onsite Staff Shop, Opticians, Gym, Costa, Canteen, Dry Cleaning and Cash Point
• Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardship

Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.

If you would like to become part of our story and make a difference – click apply and our recruitment partners will be in touch!

If you have any questions or queries regarding this vacancy please contact