Contact Centre

We deal with hundreds of questions and queries every day – from our customers, candidates and our colleagues – and we’re always on the lookout for legendary individuals who enjoy helping people and making them feel good.

We’re investing in our colleagues and technology, so that we can continuously improve the service we deliver here. We also have lots of fun, supporting and raising money for our charity partners, Macmillan Cancer Support, as well as transforming into the largest BBC Children in Need call centre on the appeal night each year.