We help our customers feel good by...
making sure our stores are organised to help them shop easily and that our products are in the right place - from local pharmacies to flagship stores.

We think about how our customers like to shop and make sure that our store layouts are right for them. We're split into four key areas;

• The category re-profiling (CRP) team informs our decision-making, analysing product and category performance to determine how we position our offer to the customer.
• Our merchandising team create and deliver the expertise that bring to life store displays that are easy to shop, to install and to maintain.
• Our regional layout teams provide support to stores by producing optimum layout solutions.
• Our pricing teams constantly compare our pricing strategies to ensure we maintain great value for our customers.