Customer Analysts

Our Analysts are passionate about probing into our data, asking insightful questions, and finding the answers – answers that influence some of our most crucial business decisions.

 We’ve invested heavily in customer insight and analysis and built a great team, armed with leading-edge technology. As part of our Marketing department, the Customer Insights team are central to our success – so much so they scooped an internal Support Office Team of the Year award for 2009/10.

We believe in handing the team a lot of autonomy. We encourage them to take ownership of the data they’re working with – and there’s plenty of it. They work with a variety of sources including data from our Boots Advantage Card, one of the UK’s leading loyalty cards. With over 16 million Boots Advantage Card customers,  our data is perfect for providing valuable customer insight.

Join us and that’s exactly what you’ll do. Your insight will help us ensure that we remain as customer-led as we’ve always been. Our best Analysts have a real curiosity for numbers and enjoy working hand in hand with their colleagues in trading, marketing, merchandising, operations and stores to find new ways of making customers feel good about shopping with Boots.

If you’re inquisitive, insightful and interested in what makes customers tick, you could become a valuable part of our Analyst team. Just click on the link below to see the latest opportunities in Pricing or Loyalty, Space and Layout.