The Application Process

Our application process is designed to help us find people who share our passion for retail and for delivering legendary customer care.

We asked Melanie, our Head of Resourcing for her tips on how best to approach it

  • Think about why you want to work here - what excites you about working for a leading retailer and about the role you're applying for.
  • When you give us examples of what you've done in the past, make them relevant to the job you're applying for - tell us if you've worked in a fast-paced environment with a broad range of people and delivered results you're proud of.
  • Be ready to tell us what your strengths are - and your opportunities for improvement.

We use a number of different approaches to understand more about you, including:

  • Telephone interview - a great way for you to get more information on Boots and the job you've applied for, and for us to find out whether your skills and experience match the job.
  • Competency interview - we'll talk about work situations, what you did to deliver a great result and how you went about it.
  • Technical interview - for more technical roles, we may asked you to share details of your technical skills and experience.
  • Psychometric tests (for some roles) to assess verbal and numerical reasoning or personality characteristics.
  • Assessment Centre: you'll complete a number of activities, including competency interviews and perhaps a group exercise or case study.

Useful links
You can browse further hints and tips for preparing for interview, together with practicing some psychometric tests, by clicking on the links below.

Interview advice: here and here

Practice competency tests: here and here